Privacy Policy

GrimSpell – Privacy Policy

At GrimSpell, we respect your privacy as much as we respect the personal nature of your reading. Your questions, details, and personal information are handled with care, discretion, and transparency.

This Privacy Policy explains what information we collect, how we use it, and how your data is protected.

1. Information We Collect

We only collect the information necessary to process your order and deliver your reading or session.

This may include:

  • Your name

  • Your email address

  • Your question, reading request, or session details

  • Any names, dates, or personal context you choose to provide for your reading

  • Payment information, processed securely through our payment provider

  • Basic order and communication details

We do not ask for unnecessary personal information.

2. How We Use Your Information

We use your information to:

  • Deliver your GrimSpell reading or session

  • Personalize your reading based on the details you provide

  • Process your payment

  • Send order confirmations and delivery updates

  • Respond to your questions or support requests

  • Improve the customer experience on our website

We do not sell your personal information.

We do not use your private reading details for public content, advertising, or testimonials without your permission.

3. Payment Information

Payment information is processed securely through our payment provider. GrimSpell does not directly store your full credit card or payment details.

Your payment provider may collect and process information according to its own privacy policy and security standards.

4. Email Communication

Your email address is used to deliver your reading, send order updates, and respond to support requests.

If you choose to subscribe to updates, offers, or future GrimSpell messages, you may unsubscribe at any time.

We do not send unnecessary spam or share your email address with unrelated third parties.

5. Data Security

We take reasonable steps to protect your personal information using standard security practices.

However, no online system is 100% secure. By using our website and services, you understand that information shared online carries some level of risk.

We keep only the information necessary to complete your order, provide support, and comply with basic business or legal requirements.

6. Third-Party Services

GrimSpell may use trusted third-party services for:

  • Payment processing

  • Email delivery

  • Website hosting

  • Analytics

  • Order management

  • Customer support

These third-party services may process limited information necessary to provide their services. Each provider has its own privacy policy and security practices.

7. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Improve user experience

  • Understand how visitors use the site

  • Support basic analytics and performance tracking

We do not use cookies to access your private reading details.

You may manage or disable cookies through your browser settings, but some parts of the website may not work properly without them.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Ask us to correct inaccurate information

  • Request deletion of your personal information

  • Ask how your data is used

  • Withdraw consent for marketing emails

To make a privacy-related request, contact us using the email address listed below.

9. Confidentiality of Readings

Your reading request, question, and session details are treated as private and confidential.

We do not publicly share your personal reading content, names, screenshots, or private situation details without your clear permission.

10. Age Requirement

GrimSpell services are intended for adults. By purchasing a reading or session, you confirm that you are at least 18 years old or the age of majority in your location.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Email: grimspellusa@gmail.com

We aim to respond to privacy-related requests within 48 hours.

12. Last Updated

Last updated: June 9, 2026